{"id":11,"date":"2026-02-23T14:37:18","date_gmt":"2026-02-23T12:37:18","guid":{"rendered":"http:\/\/example.test\/?page_id=11"},"modified":"2026-05-08T09:40:04","modified_gmt":"2026-05-08T06:40:04","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/life-peptide.com\/de\/shipping-returns\/","title":{"rendered":"Versand & R\u00fcckgabe"},"content":{"rendered":"

Precision, care, and clarity in every shipment.<\/strong><\/b><\/p>\n\n\n\n

Order processing<\/strong><\/h2>\n\n\n\n

Once your payment is confirmed, we begin fulfillment immediately. Orders are packed in controlled environments, double-checked for accuracy, and shipped with discretion. If you discover an error or need to make changes, please contact us before <\/strong>your order is dispatched \u2014 after shipping, modifications may not be possible.<\/p>\n\n\n\n

Shipping schedule<\/strong><\/h2>\n\n\n\n

We process and ship orders from Monday to Friday<\/strong>, excluding public holidays.
You\u2019ll receive a shipping confirmation email with tracking details as soon as your package is en route.<\/p>\n\n\n\n

Shipping options & estimated delivery<\/strong><\/h2>\n\n\n\n

We offer a range of shipping levels to suit your needs. All packages include tracking.<\/p>\n\n\n\n

Flat rate standard shipping<\/strong> \u2013 usually 5 business days via DHL or DPD:<\/p>\n\n\n\n

15 EUR<\/strong> to all countries of Europe except Central and East Europe. Includes UK.<\/p>\n\n\n\n

4 EUR<\/strong> to countries of CEE- Bulgaria, Cyprus, Czech Republic, Croatia, Greece, Hungary, North Macedonia, Poland, Romania, Slovenia, Slovakia, Serbia.<\/p>\n\n\n\n

Flat rate express shipping<\/strong> \u2013 usually 2 business days via DHL:<\/p>\n\n\n\n

25 EUR<\/strong> to all European countries.<\/p>\n\n\n\n

FREE shipping<\/strong> \u2013 we are happy to offer free standard shipping to all orders over 100 EUR. Option is automatically applied at checkout.<\/p>\n\n\n\n

Delivery times are estimates and may vary due to carrier schedules or unexpected delays.<\/em><\/p>\n\n\n\n

Tracking your order<\/strong><\/h2>\n\n\n\n

Once your shipment leaves our facility, you\u2019ll be sent an email with the carrier, tracking number, and a link to monitor progress. You can also view your order\u2019s status via your account dashboard.<\/p>\n\n\n\n

Damaged, lost, or delayed packages<\/strong><\/h2>\n\n\n\n

If your package is damaged or doesn\u2019t arrive within expectations, contact us within 48 hours<\/strong> of the expected delivery date. Attach photos of the damage or any notices from the carrier. We’ll support you in filing a claim or arranging a reshipment, if applicable.<\/p>\n\n\n\n

Returns & refunds<\/strong><\/h2>\n\n\n\n

Due to the sensitive nature of our compounds, all sales are final<\/strong> once dispatched.
However, if something arrives incorrect or defective, reach out to us within 48 hours of receipt. We\u2019ll coordinate a resolution \u2014 whether replacement or other remedy \u2014 as swiftly as possible.<\/p>\n\n\n\n

Incorrect shipments & reshipments<\/strong><\/strong><\/h2>\n\n\n\n
    \n
  • If the mistake was ours, we will resend the correct item at no extra cost.<\/li>\n\n\n\n
  • If the error stems from incorrect address input or theft after delivery, reshipment will incur additional fees. In such cases, proof (e.g. tracking notes, photos) may be required.<\/li>\n<\/ul>\n\n\n\n

    Shipping insurance<\/strong><\/strong><\/h2>\n\n\n\n

    Every order is insured for transit-related damage or loss. To submit a claim, get in touch with us within 48 hours of your delivery window.<\/p>\n\n\n\n

    Address accuracy & changes<\/strong><\/strong><\/h2>\n\n\n\n

    Please ensure your shipping address is complete and correct at checkout.
    If you need to update it after placing your order, notify us immediately \u2014 once shipped, changes may be impossible and additional fees may apply.<\/p>\n\n\n\n

    International shipping \/ limitations<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

    At present, our shipments are restricted to all European countries. This ensures we maintain strict quality control and regulatory compliance. For deliveries to other countries please contact us to find the best solution for your delivery.<\/p>\n\n\n\n

    International shipments (non-EU):<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

    Orders shipped outside the European Union may be subject to local import duties, customs fees, or taxes, which are the responsibility of the recipient.<\/p>\n\n\n\n

    Delays beyond our control<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

    Events such as customs holdups, natural disasters, strikes, or extreme weather may affect delivery times. In such cases, we\u2019ll stay communicative and transparent throughout the delay.<\/p>\n\n\n\n

    Liability & disclaimer<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n

    While we take every precaution to ensure safe delivery, our liability is limited to the order\u2019s original value. We\u2019re not responsible for indirect losses or damages beyond that..<\/p>\n\n\n\n

    Need help?<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n

    For any questions about shipping, tracking, or your order status, please reach out to our support team at support@life-peptide.com<\/strong>.<\/p>\n\n\n\n

    Thank you for trusting us with your research. Your satisfaction and confidence drive every shipment.<\/p>","protected":false},"excerpt":{"rendered":"

    Precision, care, and clarity in every shipment. Order processing Once your payment is confirmed, we begin fulfillment immediately. Orders are packed in controlled environments, double-checked for accuracy, and shipped with discretion. If you discover an error or need to make changes, please contact us before your order is dispatched \u2014 after shipping, modifications may not […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/life-peptide.com\/de\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/life-peptide.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/life-peptide.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/life-peptide.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/life-peptide.com\/de\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":4,"href":"https:\/\/life-peptide.com\/de\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":993,"href":"https:\/\/life-peptide.com\/de\/wp-json\/wp\/v2\/pages\/11\/revisions\/993"}],"wp:attachment":[{"href":"https:\/\/life-peptide.com\/de\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}